Before It Gets Cold

•  Check and drain the water supply lines to your sprinkler or irrigation system
•  Disconnect and drain outdoor hoses and place an inexpensive foam cover over the faucet.
•  Insulate water pipes.
•  Know how to shut off your water.

As Temperatures Drop

•  Keep your house warm - at least 55 degrees Fahrenheit
•  Open cabinet doors under kitchen and bathroom sinks to allow heat to reach the pipes
•  Open indoor faucets, hot and cold, to allow a trickle of water

When a Pipe Freezes

•  Turn off the main water supply and call a plumber
•  Thaw the pipe with warm air - try using a hair dryer or heating pad 
•  Careful turning water back on - check for cracks

Our Office Hours:  Monday - Friday 8am-5:30pm

We would be happy to assist you if you would like more information, or if you need to file a claim during business hours. 

If there is an emergency or you need assistance filing a claim after business hours, please contact your insurance company listed below.  

Insurance Companies

Acuity: 800-242-7666     
 
Allstate: 800-255-7828

ASI/Progressive: 866-274-8765 Ext. 1851
 
Auto Owners: 888-252-4626

Chubb: 800-252-4670 (personal) or 844-539-3801 (commercial)
 
Cincinnati: 877.242.2544

Philadelphia: 800-765-9749

Safeco: 800-332-3226

State Auto: 877-722-5246 or www.stateauto.com/claims  

The Hartford: 800-243-5860 (personal), 800-327-3636 (commercial) or https://www.thehartford.com/claims  

Travelers: 800-252-4633 (personal), 800-238-6225 (commercial), or online in your MyTravelers account

West Bend: 800-236-5010, press 4